Benefits of Nortel Certified Support Expert (NCSE) Certification
Certification Goal:
NCSE designation certifies that the successful candidate can apply an intermediate to advanced level of technical proficiency required to configure, administer, maintain, and troubleshoot complex Nortel Networks solutions/products. It builds upon the specialist level competencies and focuses on advanced solution support, which may involve multiple products and internetworking functionalities.
Target Audience:
Post-sales, intermediate to advanced level individuals worldwide who are responsible for:
- Configuring, administering, maintaining, and troubleshooting complex Nortel Networks solutions/products
- Analyzing and resolving complex technical issues (either locally or remotely)
- Supporting other technicians (either locally or remotely, such as field technicians) that are experiencing complex technical issues