Topics Covered in CRM 3.0 Installation (MB2-421) Exam
The following list includes the topic areas covered on mb2-421 exam. The percentage indicates the portion of the exam that addresses a particular skill.
Components of a Microsoft Dynamics CRM Deployment (24 percent)
Understand Features of the Microsoft Dynamics CRM Server
Understand Features of the Microsoft Dynamics CRM Clients
Using the Microsoft Dynamics CRM Laptop Client in Offline/Online Modes
Understand Microsoft Dynamics CRM E-Mail Processing Concepts
Understand SQL Server Reporting Services and Filtered Views
Planning a Microsoft Dynamics CRM Deployment (18 percent)
Transport Customizations
Customize Forms, Previews, and Views
Work with Entity Attributes
Modify Entity Mapping
Renaming Entities
Work with Custom Entities (23 percent)
Deploy Microsoft Dynamics CRM in Supported Active Directory Configurations
Deploy Microsoft Dynamics CRM in Supported SQL Server Configurations
Understand the Microsoft Dynamics CRM 3.0 Licensing Model
Installing Microsoft Dynamics CRM (23 percent)
Install Microsoft Dynamics CRM Server
Install and Manage Microsoft Dynamics CRM Sample Data
Install Microsoft Dynamics CRM Exchange E-Mail Router
Install the Microsoft Dynamics CRM Client for Microsoft Office Outlook
Configuring Microsoft Dynamics CRM (22 percent)
Create and Maintain Business Units and Sites
Maintain Microsoft Dynamics CRM Security Roles
Understand Microsoft Dynamics CRM Security Concepts
Create Teams and Deploy Them in Microsoft Dynamics CRM
Configure Microsoft Dynamics CRM System Settings
Configure Microsoft Dynamics CRM Using Server Manager and License Manager
Import and Export Customizations
Maintaining Microsoft Dynamics CRM (13 percent)
Redeploy Microsoft Dynamics CRM
Upgrade Microsoft Dynamics CRM
Uninstall and Repair Microsoft Dynamics CRM
Note:-
120 minutes to complete the exam
50 questions, with a passing rate of 70 percent
Multiple choice and multiple answer questions